Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

2. Eligibility

2.1 Age Requirement

Use of btv169's services is strictly restricted to individuals who are at least 21 years of age. By registering an account, you represent and warrant that you meet this minimum age requirement. btv169 reserves the right to request proof of age at any time and to suspend or close accounts where this requirement is not satisfied.

2.2 Jurisdiction

The platform is intended for use by individuals in jurisdictions where online betting is not expressly prohibited. It is your sole responsibility to determine whether accessing and using btv169 is lawful in your jurisdiction. btv169 does not provide legal advice and makes no representations regarding the legality of its services in any specific jurisdiction.

2.3 Residency and Local Law

btv169 primarily serves the Indonesian market and accepts members who are residents of Indonesia. You acknowledge that Indonesia's legal framework concerning online gambling is subject to interpretation, and that you accept personal responsibility for compliance with all applicable local laws and regulations. btv169 operates under an international gaming license and is not bound by the Indonesian Public Gambling Act 1867.

2.4 Single Account Policy

Each individual may hold only one registered account on btv169. Multiple accounts per person, household, IP address, or device are strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances therein.

2.5 Excluded Persons

The following individuals are not eligible to register or use btv169 services:

• Persons under 21 years of age;
• Persons who have voluntarily self-excluded from btv169 or any affiliated platform;
• Current employees, contractors, agents, or directors of btv169 or its affiliates;
• Persons who have been permanently banned from the platform for any reason.

3. Account Registration

3.1 Registration Information

To register an account with btv169, you must provide accurate, complete, and current information, including your full legal name, valid email address, date of birth, and contact details. You agree to keep this information up to date throughout the duration of your membership.

3.2 Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. Any activity conducted through your account will be deemed to have been authorized by you. In the event that you suspect unauthorized access to your account, you must notify btv169 support immediately via live chat or email.

3.3 Account Suspension and Closure

btv169 reserves the right to suspend, restrict, or permanently close any account at its sole discretion if it reasonably believes that:

• False or misleading registration information has been provided;
• The account is being used in violation of these Terms;
• Fraudulent or collusive activity is suspected;
• The account holder does not meet the eligibility criteria set out in Section 2;
• Continued operation of the account creates legal, regulatory, or reputational risk for btv169.

Where an account is closed for regulatory or security reasons, btv169 will make reasonable efforts to return any verified real-money balance to the registered account holder following the completion of identity verification.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

btv169 currently accepts deposits and processes withdrawals via the following channels:

• Indonesian Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI (Bank Syariah Indonesia), OCBC NISP
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

btv169 reserves the right to add or remove payment methods at any time. The availability of specific channels may vary and is subject to change without prior notice.

4.2 Minimum and Maximum Transactions

The minimum deposit amount is Rp 50,000. Minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits per transaction and per day are published in the Member's account dashboard and may vary by account tier, payment method, and verification status.

4.3 Processing Times

Deposits are typically credited to a Member's account immediately upon confirmation from the payment provider. Withdrawal processing times are as follows:

• Bank Transfer: 5–60 minutes during WIB business hours; up to 6 hours off-peak
• E-Wallet: Typically instant to 15 minutes

btv169 makes every effort to process withdrawals promptly; however, processing times may be extended by third-party provider delays, additional verification requirements, or public holidays in Indonesia.

4.4 Currency

All transactions on btv169 are denominated in Indonesian Rupiah (IDR / Rp). btv169 does not accept cryptocurrency deposits or withdrawals at this time.

4.5 Deposit Ownership

You warrant that all funds deposited into your btv169 account are from a legitimate source and are not the proceeds of any illegal activity. Deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited and will trigger an account review.

5. Bonuses & Promotions

5.1 General Bonus Terms

btv169 offers various promotional offers to new and existing members. All bonuses are subject to the specific terms published alongside each promotion, in addition to the general provisions set out in this section.

5.2 Wagering Requirements

All Bonus Funds are subject to wagering requ irements before any associated winnings can be withdrawn. The applicable wagering multiplier (e.g., 5x, 10x, or 20x) will be clearly stated in each promotion's individual terms. Wagering requirements must be completed within the validity period specified; unused Bonus Funds expire automatically thereafter.

5.3 Eligible Games and Minimum Odds

Not all games or bet types contribute equally to wagering requirements. Sports bets typically require minimum odds of 1.50 or higher to qualify. Slot games may contribute 100% toward wagering, while live casino table games may contribute a reduced percentage. Full contribution rates are published on each promotion's detail page.

5.4 Bonus Abuse

btv169 actively monitors for patterns consistent with bonus abuse, including but not limited to: placing offsetting bets to reduce risk while satisfying wagering requirements, using multiple accounts to claim the same promotion, or systematically exploiting promotional mechanics. Where bonus abuse is identified, btv169 reserves the right to void the relevant bonus and any winnings derived from it, and to restrict or close the associated account.

5.5 Promotion Availability

Promotions may be withdrawn, modified, or replaced at any time without prior notice. btv169 is not liable for any loss arising from the modification or termination of a promotional offer. Seasonal promotions tied to Indonesian cultural events — such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August) — are subject to specific validity windows and cannot be extended.

6. Betting & Gaming Rules

6.1 Sports Betting

All sports bets are subject to the specific rules applicable to the relevant sport and market. btv169 offers betting on BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup, FIFA World Cup, and other international competitions. Mix parlay (accumulator) and Asian handicap markets are available, each governed by their respective rule sets published in the sportsbook section. For bandar bola (football bookmaker) markets, results are determined by the official result at full time unless otherwise stated.

6.2 Live In-Play Betting

In-play bets are accepted at the sole discretion of btv169. We reserve the right to suspend in-play markets at any time, including during periods of high volatility or where technical issues affect the integrity of real-time data feeds. Bets placed on erroneous odds due to data feed errors may be voided.

6.3 Slots and RNG Games

All slot and RNG (Random Number Generator) games on btv169 are supplied by licensed game studios including Pragmatic Play, Pocket Games Soft (PG Soft), NetEnt, Microgaming, Spribe, and others. Each game's RTP (Return to Player) and rules are documented within the game itself. btv169 does not manipulate game outcomes. For slot gacor (high-RTP slots), published RTP figures reflect the theoretical long-run average and are not a guarantee of short-term returns.

6.4 Live Casino

Live casino games are streamed in real time from licensed studios operated by Evolution Gaming and Pragmatic Play Live. Game-specific rules (Baccarat, Roulette, Blackjack, Dragon Tiger, Sic Bo) are displayed within each game interface. In the event of a stream disconnection mid-round, the outcome already determined by the game software or dealer at time of disconnection shall stand.

6.5 Togel

Togel (Indonesia's traditional numbers lottery) draw results on btv169 are determined by published reference draws. Members may participate in 2D, 3D, and 4D formats. Draw schedules, prize structures, and result verification procedures are displayed on the relevant game pages.

6.6 Voided Bets

btv169 reserves the right to void any bet where it is determined that the bet was placed based on erroneous pricing, corrupted data, system error, or in circumstances where the integrity of the event is compromised. In the case of a void, the original stake will be returned to the Member's balance.

7. KYC & Verification

7.1 Identity Verification

btv169 is committed to maintaining a secure and compliant platform. As part of our KYC (Know Your Customer) process, we may require you to submit the following documents at any stage of your membership:

• Government-issued photo ID (KTP, passport, or driving license);
• Proof of address (utility bill, bank statement, or official correspondence dated within the last three months);
• Proof of payment method ownership (screenshot of e-wallet account or bank book);
• Selfie with ID document where required for enhanced verification.

7.2 Verification Triggers

KYC verification may be triggered in any of the following circumstances: first withdrawal request; cumulative withdrawals exceeding a defined threshold; suspected identity discrepancy; regulatory or compliance requirements. Withdrawals may be placed on hold pending successful completion of verification.

7.3 Data Handling

All KYC documents are handled in accordance with our Privacy Policy. Documents are stored securely and are not shared with third parties except where required by law or our licensing obligations.

8. Prohibited Conduct

Members are strictly prohibited from engaging in the following activities on or in connection with the btv169 platform:

• Providing false, misleading, or fraudulent information during registration or KYC;
• Operating multiple accounts or assisting another person in circumventing the single-account policy;
• Using automated bots, scripts, or software to place bets or interact with the platform;
• Colluding with other players in live casino or poker-type games;
• Exploiting software errors, technical glitches, or pricing anomalies for financial gain;
• Money laundering, terrorist financing, or any other financial crime;
• Harassing, threatening, or abusing btv169 staff or other members;
• Attempting to gain unauthorized access to another member's account or to btv169's systems;
• Charging back or disputing legitimate transactions with your bank or payment provider in bad faith.

Any violation of this section may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities.

9. Intellectual Property

All content on the btv169 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of btv169 or its content suppliers and is protected by international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this platform without the prior written consent of btv169.

10. Limitation of Liability

10.1 Service Availability

btv169 endeavors to maintain continuous platform availability but does not guarantee uninterrupted service. Scheduled maintenance, third-party outages, or force majeure events may result in temporary service interruptions. btv169 shall not be liable for any losses arising from service unavailability.

10.2 Betting Losses

Betting and gaming inherently involve financial risk. btv169 is not responsible for any financial losses incurred through legitimate betting activity. Members participate at their own risk and are responsible for managing their wagering activity.

10.3 Cap on Liability

To the fullest extent permitted by applicable law, btv169's aggregate liability to any Member for any claim arising from these Terms shall not exceed the total amount deposited by that Member in the 30 days preceding the event giving rise to the claim.

10.4 Indirect Losses

btv169 shall not be liable for any indirect, incidental, special, or consequential losses, including loss of profits, loss of data, or reputational damage, even if advised of the possibility of such losses.

11. Privacy

Your use of btv169 is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. The Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable data protection standards. By using the platform, you consent to the data practices described therein.

12. Responsible Gaming

btv169 is committed to promoting responsible gaming. We provide tools including deposit limits, session time limits, cool-off periods, and self-exclusion options to help Members manage their activity. We strongly encourage all Members to use these tools proactively.

If you believe that gambling is negatively affecting your life or the lives of those around you, please visit our Responsible Gaming page immediately for guidance, self-assessment resources, and contact information for professional support organizations. btv169 enforces a strict 21+ only policy and will not knowingly allow underage individuals to gamble on its platform.

13. Amendments to These Terms

btv169 reserves the right to update or amend these Terms & Conditions at any time. Material changes will be communicated to registered Members via email or prominent notification on the platform. Continued use of btv169 following notification of changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically. The most current version will always be accessible at https://btv169.cam/terms-conditions.

14. Governing Law & Dispute Resolution

14.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which btv169 holds its international gaming license. The application of any conflicting national laws of any other country is expressly excluded to the extent permitted by law.

14.2 Dispute Resolution

In the event of a dispute, Members are encouraged to contact btv169 customer support in the first instance. btv169 aims to resolve all complaints within 5 business days. If a resolution cannot be reached through internal processes, the dispute shall be referred to binding arbitration in accordance with the rules of the licensing jurisdiction's applicable arbitration body.

14.3 Language of Agreement

These Terms & Conditions are written in English. In the event of any discrepancy between an English version and any translation produced for informational purposes, the English version shall prevail.

15. Contact Us

If you have any questions regarding these Terms & Conditions, or if you wish to raise a formal complaint, please contact our support team:

• Live Chat: Available 24/7 via the btv169 platform
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (WIB, UTC+7)

All formal complaints submitted by email will receive a written acknowledgment within 24 hours and a resolution response within 5 business days.